1. General
Tein Telecom, a Belgian private company employing about 80 people (Brussels and Amsterdam), is a major player in the markets of Voice and Video applications in the Benelux. With a strong team of highly competent engineers, customer driven oriented, its mission consists in delivering high-end customer designed solutions for voice and video applications for control centers, managing mission critical environments (public transport, roads and tunnels, ports, dealing rooms, police, ...).
Tein Telecom has been achieving success for around 100 years, by combining its proper software development and systems integration expertise during the realisation of turn-key voice and video projects within the BeNeLux professional market.
Responsability, Expertise, Recognition and Reflection are the values that lead every behaviour existing in our company, as well as long-term customer satisfaction.
Tein Telecom's Management and all of its employees aim for sustainable development with equal attention to economical, social and environmental aspects of our business.
In order to reinforce our team in the Netherlands, we are looking for a Project Engineer.
2. Responsibilities
You will install and maintain the different products and solutions which our company implements for major customers.
As first project , you will manage, install, commission and maintain an AIS (Automatic Identification System) solution for the maritime traffic, covering all Netherlands. (http://www.marinetraffic.com/ais/nl/default.aspx)
You will very quickly take on board the new technologies which we integrate in our global solution and implement large-scale projects. As Project engineer, you will work in close collaboration with the Project Manager.
You report to the Operations Manager.
2.1. Project Based
- Take full technical responsibility for a project in close collaboration with the Project Manager and in respect of the project specifications.
- Participate in Virtual Project Team (VPT) for the designing and engineering of the solution, for proof of concept and demos.
- Prepare future installations in a lab environment and execute tests before delivery.
- Prepare and lead the set-up and the realization of the customer's Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT).
- Provide all necessary documentation such as studies, detailed technical designs and As Built documents as required within the scope of the project.
- Install and commission the solution at the customer site.
- Provide User and Administrator training sessions.
- Identify, log, describe, escalate and follow up until resolution all issues arising during project implementation.
- In collaboration with the Pre-Sales department, participate in test setups required for demos, expositions and/ or product validations.
2.1. Maintenance
- Execute first line corrective maintenance 24H/7D on different products and technologies according to the competence matrix of the company and this during an agreed period following project acceptance (Hand over phase to maintenance services).
- Execute second line maintenance after handover to the Customer Services team.
- Identify, log, describe, escalate and follow up until resolution all issues arising during maintenance activities.
- Use the available spares during interventions, return defects to the repair center following the correct internal rules of the company and escalate any issue to manager.
- Update site documentation after intervention (software release, installed base,..).
2.1. Administration
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Report about daily activities to manager in order to allow the company to report
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to the customer about problem resolution.
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the Project Manager about project costs and evolution.
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Management about Quality of the Service, risks, profitability of projects.
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3. Position's requirements
3.1. Education, Knowledge & Work Experience
- HTS with specialisation in telecommunications or ICT.
- Global knowledge of telecommunications/ICT solutions, as implemented by Tein Telecom.
- 3 years professional experience in telecommunications/ ICT.
- Good knowledge of servers environment, Virtualization (VM Ware), Windows servers 2003 and 2008
3.2. Required skills
- Dutch and English.
- Excellent communication skills, open minded, innovative.
- Willing to work in a managed team, to use standards and contribute to team knowledge.
- Able to learn about and assimilate new products and technologies rapidly.
- Pro-active and autonomeous.
4. Offer
You will get the opportunity to work for a solid organisation within a human sized structure and to promote state-of-the art technological solutions to business customers.
You will join an Belgian organisation whose independence will drive all decisions. Working for Tein Telecom also means joining a dynamic and professional team of talented colleagues.
Our employees are kept constantly up to date via technical and professional training programs. Tein Telecom offers an attractive salary package, with excellent extra advantages, including company car & group insurance.
If you would like to join our team, please send your CV with a covering letter to job@teintelecom.com
